How The Field Teams Saved Christmas

How The Field Teams Saved Christmas

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‘Twas a few days before Christmas

and all through the town

businesses were closing, production shut down.

Lights twinkled on houses

And the vehicles of field teams alike,

Brightening the night with reps’ delight.

 

In the chilly December breeze, their CRM software put them at ease.

After baking cookies for Santa to eat,

They hummed carols of company culture to sing them to sleep.

They got a good night’s rest, tucked into bed,

As sweet dreams of building customer relationships danced in their head.

 

Even during the holidays, the teams didn’t stop,

With their work, they did everything to stay on top.

Despite distractions rising high,

they managed their time like a slice of pumpkin pie.

 

Client visits filled their calendars, leaving little time to spare

The books were marked with meticulous care.

Trips were abundant, from site to site,

their territory management plan,

helped them take flight!

 

Tracking and tagging

Worked like good ol’ St. Nick.

Time stamping and recording

Performed like elves hand picked.

 

The field teams decked the halls with merchandise and more

Food, beverages, cosmetics – products galore!

They offered their services, extending their hand

Their jolliness filling the service land.

 

Managing isn’t easy,

Especially when the holidays come about.

Scheduling is a challenge causing supervisors to pout.

With availability overlapping, what is there to do?

Everyone knows that there must be a great tool!

 

Time management and productivity

Were as polished as Rudolph’s red nose,

Squeezing in as much activity

Before December came to a close.

 

So what happened that year

When old Kris Cringle,

Lost his balance

And slipped on a shingle?

 

Santa Claus was on the roof – a practice run for the big night –

When he fell near the chimney, knocked the shingle out of sight.

His bags were filled with packaged goods, tied together with such care,

but upon his fall, they were no longer there.

In a panic, he didn’t know what to do.

He first called his service team for repairs - his roofer too.

 

He went to the store down main street

to find the shelves stocked and displays glittering with Christmas cheer.

The marketing of products dazzled the plump man,

until his eyes filled with tears.

 

Despite the madness, of the Christmas season

The field teams showed up when they heard Santa’s reason.

Their androids and i-phones helped them call, when the realized what they saw.

The tech beeped and buzzed in effortless communication

Living up to the reps’ good reputation.

 

The field teams are prepared from anything to a sale

Or an emergency on Santa’s sleigh

Their cleverness and resourcefulness

Helping them in any which way.

 

They tied new packages with bows

Just like they tie up sales

To help Santa relax,

They Brewed him specialty holiday ales.

 

In a snap,

Santa’s ankle was wrapped

In the meantime, the sleigh again packed.

The crisis was averted before the big night

The worry for the Christmas crew now out of sight.

 

Santa took off, waving good –bye,

What a sentimental guy,

Thankful for the field teams rescue

As the reindeer climbed into the sky.

 

When Christmas morning came

The field reps found a note

That Santa himself wrote.

To them he said,

The most honest thing that came to his head:

 

When you have a great field team

There is nothing you can’t achieve

Of the many possibilities your mind perceives.

 

 

 

 
 
 
 

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Gabrielle Downey

Gabrielle is a Content Marketing Journalist at Repsly with an enthusiasm for creativity and innovation. While pursuing her passion for writing, she is studying economics and philosophy at Boston College. She spends her free time exploring Boston in search of the best cup of coffee and cannoli.

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