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Trust Center

We're committed to protecting the security, privacy, and availability of our products and your data — so your field team can operate with excellence every day.

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Security

Security

We protect all customer data with 2048-bit SSL encryption in transit and AES-256 encryption at rest on servers and devices, and logically partition it in operating environments.

Availability / Reliability

Availability / Reliability

Our products are built on best-in-class core technologies and designed for high performance and availability, with a service uptime goal of 99.9%.

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Privacy

Privacy

We are committed to protecting your privacy and data, and have designed our data usage and storage policies to be GDPR-compliant and aligned with the industry-standard CIS 20 Controls Framework.

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Compliance

Compliance

Through our hosting partner, AWS, our physical and infrastructure security is in compliance with the globally recognized security standards of ISO 27001 and SOC 2.

Security Architecture

Repsly’s infrastructure is built to protect your data according
to high security standards.

Data Hosting

Repsly hosts data in an Amazon Web Services data center in the US East region and ensures continual product availability by using native backup tools. An industry-leading infrastructure provider, AWS is certified as compliant with ISO 27001 and has received a SOC 2 (Type III) report.

Data Encryption

Repsly encrypts all customer data in transit and at rest. Data transfer is protected using the industry-standard 2048-bit SSL protocol, while data at rest is encrypted using AES 256 encryption.

Cloud Platform

All components that process your data operate in Repsly’s private network inside our secure cloud platform, and each Repsly user’s data is isolated from other users’ data. Repsly’s servers and network ports are behind load balancers and a web application firewall.

Repsly Security Architecure

Security FAQ

What is Repsly’s data processing agreement?

We follow industry guidelines including GDPR for protecting personal data privacy. Our Data Processing Addendum (DPA) can be found here

Will Repsly share our data?

Repsly does not give any third-party direct or unfettered access to customer data except as you direct or when required by law.

To learn more about how Repsly handles data, please view our Privacy Policy.

Will you fill out our security questionnaire?

We would be happy to answer your questions about the security of our products and about Repsly's policies and procedures for keeping customer data secure. Get in touch with us at info@repsly.com. 

How does Repsly assess and remediate potential cyber vulnerabilities?

We perform internal vulnerability scans on a regular basis, using both continuous monitoring and automated systems to alert us of any detected vulnerabilities. Repsly's systems are updated with the latest security and critical patches on a regular basis, and all changes within our infrastructure are logged.

What are Repsly’s workplace policies around security?

We’re not only committed to building security best practices into our product, but have also embedded security best practices into the way we work. We use the best practices outlined in the industry-standard CIS 20 framework as a foundation for our security policies, including continuous vulnerability management, limited network access, incident response and management, and more.