All components that process customer data operate in Repsly’s private network inside our secure cloud platform. Customer data is logically partitioned in operating environments, and is encrypted both in transit and at rest.
Our products are built on best-in-class core technologies and designed for high performance and availability, with a service uptime goal of 99.9%.
For details you can read our Customer Terms of Service.
Our security and privacy practices have been certified compliant with globally recognized ISO 27001:2013 standards. We are conducting regular annual internal and external privacy and security audits.
For detailed compliance documentation visit legal section of our web page.
Repsly’s infrastructure is built to protect your data according
to high security standards.
Repsly hosts data in an Amazon Web Services data center in the US East region and ensures continual product availability by using native backup tools. An industry-leading infrastructure provider, AWS is certified as compliant with ISO 27001 and has received a SOC 2 (Type III) report.
Repsly encrypts all customer data in transit and at rest. Our encryption algorithms and methods are constantly monitored for potential vulnerabilities and updated to meet the latest industry encryption standards and related security guidelines.
All components that process your data operate in Repsly’s private network inside our secure cloud platform, and each Repsly user’s data is isolated from other users’ data. Repsly’s servers and network ports are behind load balancers and a web application firewall.
What is Repsly’s data processing agreement?
We follow industry guidelines including GDPR for protecting personal data privacy. Our Data Processing Addendum (DPA) can be found here.
Will Repsly share our data?
Repsly does not give any third-party direct or unfettered access to customer data except as you direct or when required by law.
Will you fill out our security questionnaire?
We would be happy to answer your questions about the security of our products and about Repsly's policies and procedures for keeping customer data secure. Get in touch with us at firstname.lastname@example.org.
What are Repsly’s workplace policies around security?
We’re not only committed to building security best practices into our product, but have also embedded security best practices into the way we work. Repsly’s policy approach is based on the ISO 27001 information security management system and NIST/CIS 20 framework.
Who can I reach out to with questions about Repsly's privacy and security policies?
Please direct any privacy related questions to our DPO (Data Protection Officer) at email@example.com.
All security related questions can be directed to our CISO (Chief Information Security Officer) at firstname.lastname@example.org.