Field Activity Management HQ

5 Strategies for Dispersed Field Team Bonding

Posted by Richard April on Aug 28, 2014 11:00:00 AM

With more and more companies adopting dispersed field teams, there is an increasing need for efficient team-building exercises which lend themselves specifically to such groups. The bonds that employees form in the office are often made around the water cooler, or on a lunch break, and in the case of virtual teams, no such opportunities exist. If managers want to optimize the performance of their reps in the field, they should take action and create opportunities for those employees to develop bonds. A team which knows each other on a personal level is more likely to feel accountable for carrying their own workload, and will be more supportive of their coworkers when they need help. Following these few easy strategies can make all the difference in a team that rarely gets the opportunity to interact with each other.

Read More

Topics: Team Building, Management

5 Mistakes Team Leaders are Making with Mobile Employees

Posted by Cam Garrant on Aug 27, 2014 11:00:00 AM

With the immense growth of online business in the past decade, businesses have shown a large rise in the number of employees who work remotely from home or in the field. While the number of “telecommunicating” employees has shown a nearly 80% increase from 2005 to 2012, virtual teams are still relatively new, uncharted territories.

Read More

Topics: Team Building, Management

Divide and Conquer: 3 Methods for Territory Management and Creation

Posted by Cam Garrant on Aug 26, 2014 9:00:00 AM

For any business that works out in the field, setting up territories for representatives to operate within is essential. To develop a territory management system where representatives are not competing against each other, the consumer is happy, and goals are met, there needs to be criteria set for how different territories will be created and operate. Unfortunately, setting up efficient territories is not as simple as drawing squares on a map, or dividing up potential customers among your field team. In order to get the very best from your field team, consider developing a territorial system with their input—field teams will be more inclined to carry out a strategy that they helped to construct, and keeping up morale is essential in the field.

Read More

Topics: Management

10 Merchandising Audit Items You Can’t Afford To Miss

Posted by Cam Garrant on Aug 25, 2014 11:00:00 AM

For small businesses and entrepreneurs, even the slightest deviation from an established product strategy can spell disaster for the bottom line. If the retailers carrying your product are not complying with the agreements made at the beginning of the relationship, you risk confusing consumers and damaging your product’s reputation. Merchandising audits seek not to fix these situations, but to prevent them entirely.

Read More

Topics: merchandising

Beyond the Resume: 5 Employee Traits for Creating the Ultimate Field Team

Posted by Matthew Brogie on Aug 22, 2014 10:00:00 AM

Working out in the field without much supervision is not the kind of role to give to just anybody. Plenty of hiring managers will take on employees who seemed like a great fit for their position at first, only to find out later on that they were regularly slacking on the job. So what are some of the characteristics hiring managers should be looking for when interviewing candidates for a field representative position?

Read More

Topics: Team Building, Management

These 5 Smartphone Features are Vital To Employee Success in the Field

Posted by Cam Garrant on Aug 21, 2014 11:00:00 AM

There are quite literally thousands of mobile device options available to consumers. Different colors, shapes and sizes are available for tablets, smartphones, and phablets, but some devices offer users more flexibility than others, and many offer innovative features not available on other devices. For representatives in the field, having the right features makes visiting clients and collecting effective data much easier. Whether your business is using a BYOD policy or not, here are the 5 features that every field rep needs to have on their mobile device.

Read More

Topics: Technology

3 Communication Mistakes Field Team Managers are Making

Posted by Richard April on Aug 20, 2014 11:03:00 AM

Effective Communication is 20% what you know and 80% how you feel about what you know.
--Jim Rohn

Building a sense of camaraderie and team spirit can be a difficult task for any manager, and while most know that communication is the foundation of any successful field team, few may realize how complex proper communication truly is. The method, tone, frequency and audience of the communication are all pieces of a complex puzzle. Even if a business has proper communication structures in place, ineffective communications can still manifest in the individual actions of employees and managers.

Read More

Topics: Communication

The Unbelievable Hidden Cost of Paper Forms

Posted by Cam Garrant on Aug 19, 2014 9:01:00 AM

Ka-ching! Ka-ching! Ka-ching!

Hear that noise?

That’s the sound of hundreds, or more probably, thousands of dollars that your business is throwing away every year on paper forms. For small businesses and entrepreneurs who are running a tight-ship, that is a whole lot of money. Field organizations usually go through many forms each day, going from client to client and meticulously writing down every detail about the transaction or interaction that took place. But what happens when a field rep needs custom information for different clients? Time to print a new form.

Read More

Topics: Technology, Management

Three Ways to Boost Employee Accountability & Trust in Your Organization

Posted by Matthew Brogie on Aug 18, 2014 11:06:00 AM

There is a fine line to walk between asking for accountability from employees and breaking their trust. Employees who don’t feel that their employers trust them have lower morale and performance than those who feel they are trusted, and often become disenfranchised and unmotivated. While no employer likes to see their employees upset, businesses should still demand accountability for the work of their employees. By using the tips described below, businesses can promote a culture of accountability in their organizations while maintaining and growing the trust they share with their employees.

Read More

Topics: Team Building, Management

4 Fantastic Ways Managers Can Measure Mobile Employee Performance

Posted by Cam Garrant on Aug 18, 2014 11:00:00 AM

When team leaders are not with their field teams, it can be difficult to measure certain aspects of work performance. Metrics such as customer engagement and territory coverage are important to measure, but are often an afterthought for managers who don’t have the resources to track them. With the arsenal of mobile tools available to team leaders today, measuring and analyzing those metrics is now an affordable reality. Field reps can collect data constantly in the field, whether interacting with customers or on the move. That data can then be visualized and used to predict trends that are developing in the business. KPI’s will be business-specific the majority of the time, but these 5 KPI’s can be applied to nearly any organization that uses field teams.

Read More

Topics: Sales

Search Repsly Posts

Subscribe to Field Management Articles by Email