Field Activity Management HQ

Why CRM Is Not the Answer For 3rd Party Merchandisers

Posted by Erin Friar on Oct 30, 2014 1:00:00 PM

In third party merchandising, client satisfaction is key. Since clients can choose from numerous, competing companies, third party merchandisers are under added pressure to perform well. To stand out from the crowd, you need a software tool which focuses on key tasks, provides a smooth adaptation period, and comes with a reasonable price tag. Some SMB (small and medium-sized) businesses have looked to CRM software tools to reach this goal, with little success.

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Topics: Technology - Cloud and Mobile, Field Activity Management

Three Ways to Encourage an Employee Innovation Explosion

Posted by Cam Garrant on Oct 29, 2014 11:30:00 AM

It’s a mantra that business leaders have heard 1,000 times before: “Companies must innovate or fail.” The incredible rate at which technology has grown within the last 20 years has shaken the status quo in many workplaces, inspiring some teams to adapt and succeed and others to remain stubborn and fail.

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Topics: Technology - Cloud and Mobile, Field Team Management

The Field Activity Management Software Transition: Simplified

Posted by Cam Garrant on Oct 28, 2014 1:39:00 PM

Old habits die hard and making the jump to a new software system is no exception. There are plenty of obstacles involved with a transition from existing operations to a new system: employees may not want to learn a new system, members of your organization may have an “if it’s not broken, don’t fix it” mentality, or perhaps there is concern about the cost of implementation. Whatever the issues are impeding your progress, by using a step-by-step procedural approach, organizations selling to retailers can ensure that their new Field Activity Management software has a smooth integration with existing systems.

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Topics: Field Activity Management

Strategies for Effective Territory Management

Posted by Nancy Chen on Oct 27, 2014 11:00:00 AM

Most field-service businesses understand the importance of effective territory management- it can prevent territory overlap between field reps, which causes confusion and wastes time. By clearly defining territories, you can implement a strategy to ensure that field reps will not compete against each other for the same customer or visit a customer twice. Effective territory management can also save you time and money. These 5 steps will help you create a territory management plan that will lead you to success:

As an example, we’ll see how Matt’s Snacks, a Boston-based company, devised a territory management plan to increase their efficiency.

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Topics: Field Activity Management, Field Team Management

What to Look for When Performing Visual Merchandising Audits

Posted by Nancy Chen on Oct 24, 2014 11:00:00 AM

A strong retail strategy is the foundation to a successful consumer goods business, but in order for a business to truly maximize its success, this retail executive strategy must be closely followed by both the field reps and the retailer. Merchandising audits provide regular check ups on retailers, ensuring that they are complying with the agreements that you have made. These are the things you should know when field reps are performing their audits:

There are two basic categories of visual merchandising audits: shelf audits and seasonal/promotional audits. Shelf audits ensure planogram and pricing compliance while seasonal/promotional audits ensure that special promotion items are displayed and priced correctly. When performing shelf audits, there are several things the field rep should look for:

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Topics: Merchandising, Simplifying Field Work

How KPIs Will Simplify Your Field Management

Posted by Matthew Brogie on Oct 23, 2014 1:30:00 PM

For Field-Based Organizations which regularly perform merchandising, marketing, selling, inspection, or servicing functions, day-to-day operations likely involve a great deal of Field Activity Management (FAM). While things like mobile data collection and real-time communication are made easy with cloud-based FAM software, there is still the matter of converting collected information into a format which helps to guide the decision-making process. This is where KPIs come into play.

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Topics: Field Activity Management

Monetary Incentives And Employee Productivity

Posted by Nancy Chen on Oct 22, 2014 10:00:00 AM

Monetary incentives is the most common method companies use to motivate workers. While there are no employees that would claim that they are not motivated by monetary incentives, it is worth considering if this is the most effective method of motivation for companies. Especially for companies that hire remote workers, motivation is particularly an issue because of the lack of supervision that office workers have. Because they must hold themselves accountable to their own work, they need to be self-motivated in order to be productive. Productivity is the fuel of a business - with productive workers, your business will run more efficiently. How, then, can you figure out how to increase your field reps’ productivity?
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Topics: Field Team Management

How to Secure a Beverage Retailer: Overcoming Retailer Objections

Posted by Nancy Chen on Oct 21, 2014 11:00:00 AM

When meeting with potential retailers in a sales meeting, it is important to anticipate what objections what they will have. This way, you can prepare in advance and know how to counter these objections. This is especially important in the beverage industry, where there are so many different brands competing for shelf space and optimal shelf location.

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Topics: Merchandising

Using FAM Software to Rally 3rd Party Merchandising Data

Posted by Erin Friar on Oct 20, 2014 1:30:00 PM

Companies only hire Third Party Merchandising businesses for exceptional work. The entire business model revolves around picking up outsourced work that the vendor wants off their shoulders. Since many companies have the options to build their own teams or hire other third party companies, Third Party Merchandisers must constantly look for ways to exceed expectations.

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Topics: Technology - Cloud and Mobile, Management

Benefits of Cloud-Based Technology for Medical Suppliers

Posted by Nancy Chen on Oct 17, 2014 11:00:14 AM

The cloud is becoming more integrated in both personal and professional usage. Though it is prevalent in various online conversations, the thought of the cloud continues to be an abstract one. What, then, is cloud computing, and what benefits will it provide you as a medical supplier?

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Topics: Technology - Cloud and Mobile, Simplifying Field Work


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