service industry tools tech

3 Min Read

Service Industry Tools & Tech

Why You Need a Pool Service Software Solution

Victoria Vessella

Managers: are you frustrated with the lack of visibility you have over your swimming pool field service team? Do you feel that the pool and spa professionals you manage aren’t reaching their full..

4 Min Read

Service Industry Tools & Tech

How Maid Service Software is Disrupting the Cleaning Industry

Victoria Vessella

Any cleaning service company can gain an edge over the competition if they take advantage of modern technology. In the words of technology investor Tim Curran, “I can envision customized mobile..

10 Min Read

Service Industry Tools & Tech

Top 10 Tools To Complement Landscaping Management Software

Cam Garrant

Why Should Landscapers Bother With Apps At All?

Busy season is right around the corner for landscapers, and the influx of work that comes around this time of year also brings it's share of..

4 Min Read

Service Industry Tools & Tech

3 Ways Roofing Software Will Enhance Your Business

Victoria Vessella

After being crippled by the recession due to a lack of construction and re-roofing projects, the roofing industry is once again experiencing a period of growth. Nevertheless, there are numerous..

2 Min Read

Service Industry Tools & Tech

Embracing Mobility and Improving Customer Service

Jeffrey Mortensen

It’s no secret that tablets and smartphones are transforming the field service industry. In fact, more and more companies are equipping their field service representatives with these powerful..

3 Min Read

Customer Service

Closing Customer Service Gaps With Mobile CRM Software

Erin P. Friar

In a study cited by the NACS website, only 8% of the consumers surveyed claimed to have experienced “superior customer service” while 80% of the businesses surveyed believe they provided superior..

3 Min Read

Customer Service

Why the Maintenance Industry Needs Effective Territory Management

Erin P. Friar

 

Effectively managing territories is a vital skill of any field team manager. In the maintenance industry, it can be a key factor of customer service success. In fact, some of the biggest challenges..

4 Min Read

Customer Service

Top Customer Service Values and How Mobile CRM Fulfills Them

Erin P. Friar

 Small and medium sized businesses (SMBs) have long understood the value of exceptional customer service. Managers understand that catering to clients’ needs and wants encourages valuable lead..

3 Min Read

Service Industry Tools & Tech

Why You Need Real Estate Sales Software

Erin P. Friar

Mobile CRM software has been used in a variety of industries. From the Consumer Packaged Goods (CPG) and medical industries to maintenance, mobile CRM has helped increase the efficiency and..

2 Min Read

Service Industry Tools & Tech

3 Ways Mobile CRM Software Impacts the Medical Software Industry

Richard April

Managers leading a team of representatives understand how difficult it can be to keep track of multiple doctors, hospitals, and patients while keeping customer service quality high.

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