The roofing industry is one that can seem endlessly complex at first glance, full of technical terminology and diverse service offerings. Combing through all the online literature available can be time-consuming for consumers and roofing professionals alike, so we’ve compiled a list of the top 10 roofing blogs to follow right now. Each shares reliable tips and tricks for navigating the unique landscape of the roofing space, so bookmark your favorites and read away!
Anyone in the roofing industry knows that that quality control is of the utmost importance. Sloppy workmanship, poorly budgeted projects, unfocused employees and missed deadlines can all have a negative effect on customer satisfaction and retention. However, you can’t control what you don’t measure. Without the right framework for collecting, organizing and analyzing projects from start to finish, roofing companies can and will inadvertently make the same quality mistakes over and over again.
For pool service businesses, the changing of the seasons can pose a host of different challenges. The summer especially is a peak season for the pool industry, since frequent pool use necessitates more maintenance. Demand for pool installations is also high throughout spring and summer, as people are often prompted by rising temperatures to finally get that pool they've always wanted. This August, pool service businesses have a little bit of time left to make the most of summer sales with these three tips, ensuring that their businesses are primed and ready for the upcoming year.
In the age of big data, companies in all industries have found it imperative to utilize many different metrics to track their performance and stay ahead of the competition. In the service industry especially, business activity is dispersed over time and distance in the field. Key performance indicators (KPIs) are one way that field service managers can monitor remote team progress and translate large amounts of data into actionable insights. Although KPIs are best when tailored to a given individual organization, there are four core KPIs that all field service managers should track in order to foster continuous business growth.
Field teams are an integral part of most mobile service companies’ success, but it’s not enough for a business to simply build a team of reps and send them out to do their job as they see fit. Problems such as missed appointments, an inefficient use of time and resources, and a lack of accountability can all arise while reps are on the job, ultimately resulting in lost business and a damaged reputation in the eyes of customers.
Starting a roofing business is a difficult undertaking in it of itself, but owners and managers often face even more challenges as the see their companies grow. The current roofing industry operates largely on paper, a system that has worked in the past but has limited future potential. Manual and administrative inefficiencies, customer dissatisfaction and high costs have long plagued roofing businesses in an industry where fast, quality service is essential to success. Mobile roofing software provides a simple solution to these problems. Designed especially for the kind of fieldwork and data management that roofing contractors engage in daily, mobile CRM makes the jobs of managers and employees easier in three distinct ways.