3 Min Read

Customer Service

How to Deal with Difficult Clients

Aya Tsuruta

Spoiler Alert! In the Netflix Original Series, House of Cards, Claire Underwood, the first lady, is in the running to become U.S. Ambassador at the United Nations. She destroys her chances at the..

Aya Tsuruta

Aya Tsuruta
Aya Tsuruta is a Content Marketing Journalist at Repsly where she covers sales and marketing content through a creative lens. In addition to writing for Repsly, she is a frequent contributor to the music blog, Indie Music Filter, and BC magazine, the Gavel.
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Recent Posts

3 Min Read

Client Management

Maintaining Healthy Customer Relationships

Aya Tsuruta

Your company’s relationship with a client is like a human body --its health is a top priority, and maintaining it requires much attention and care. As a manager, make sure you schedule frequent..

2 Min Read

Client Management

Client Management: How to Master First Impressions with Clients

Aya Tsuruta

When you walk into a meeting with a prospective client, you’re creating the first experience that client has with your company. You are the face of the company and you set the tone of the..

2 Min Read

Customer Service

Pepsi and TOMS Empower Themselves through Empowering their Customers

Aya Tsuruta

Would you believe that PepsiCo and TOMS both have over a million marketers on their marketing team? In fact, you may be on their team without even knowing it. A company’s customers are its largest..

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